Interpersonal

Empathetic Engineers in Professional Practice

by Laura Patterson

Good design and good writing are, in many ways, invisible to the user.  If something is designed well, then the user is able to use it as intended without necessarily thinking about the design.  In order to achieve that invisible nature of good design in …

Changing Stereotypes: Engineers Can (and Need to) Communicate

Engineers and communication do not mix: this notion remains commonplace among engineers themselves, as well as part of the stereotype of “the engineer” that is pervasive in the public eye. This is despite the fact that communication is now seen to be pivotal to …

Listening as Engineering Communication

When we talk about “professional” or “engineering” communication, we almost exclusively focus on the skills required to deliver our intended messages to others. Even on this site, we almost exclusively focus on tips, skills, and techniques around writing and speaking persuasively and effectively (though …

Understanding Emotional Competencies in Engineering

Figure 1: Goleman’s Emotional Competencies 
Most would agree that emotional intelligence (EI) is essential to effectively managing and participating in teams, which is a key aspect of engineering work. Yet it’s not often taught in an engineering curriculum or discussed in the workplace. In her IEEE ProComm 2015 conference …

The Role of Emotional Intelligence and Engineering Communication

Dr. Alex Ilyasova, Director of the Professional and Technical Writing Program at the University of Colorado, Colorado Springs, defines emotional intelligence and describes the important role that it plays in engineering work, particularly in communication within teams.

Her research on this topic was delivered at the IEEE …

Bernadette Longo on What Interdisciplinarity Means for Professional Communication

Dr. Bernadette Longo gave the closing keynote at IEEE PCS 2014 conference on Disciplinary Grounding and Interdisciplinary Understanding. We asked her a few questions about the challenges and opportunities this increasing interdiscipinarity presents for professional communication.

Find out more about her and her important work on our relationships to our …