Classics in Communication — "Big Science or bricolage: An alternative model for research in Technical Communication" by N. W. Coppola & N. Elliot

Recommended by past IEEE Professional Communication Society president George Hayhoe — This article reviews the two strands of research that have influenced research in technical communication, systematized science and ethnographic inquiry. It then surveys the most significant research in the field since the 1980s, mostly ethnographic in its … [Read more...]